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Questions about ProviderOne?
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Providers
who Submit Transactions on Paper
Registration
Information
To minimize effort for providers and staff, DSHS moved
existing provider records from the old Medicaid payment system to ProviderOne. Information on this page is specific to
providers who will submit transactions on paper. If you will be conducting
electronic transactions, please
click here to visit
our Registration page.
Your registration activities may be different based on how you bill DSHS.
Prepare for Registration
Step 1
Security
Administrator obtains log on and password
WHO: Your staff you
designate as your ProviderOne Security
Administrator. This person will set up
additional staff
access to ProviderOne and manage their access to
ProviderOne for
your organization. Visit the page below
for a security checklist to guide you through
obtaining security credentials and setting up
users in ProviderOne.
Step
2
Learn how to
complete registration in ProviderOne
DSHS periodically schedules training webinars for
providers. Dates and time will be posted on the
Training page when available. During webinars,
DSHS explains "how to" while providers view the actions taken and have an
opportunity to ask questions.
These resources are
available to assist you:
Step 3
Find out what information you need about your
organization when you register
Complete Registration
New!
Ten Common Problems Providers Face in the Registration Process
Please read this tip
sheet for some answer to some common problems.
Step 4
ProviderOne users
obtain log on
and password
Step 5
Register in ProviderOne
-
Register your Group.
You should focus first on the information associated at the organization
level that could affect our ability to pay you.
-
Register servicing providers.
Once you have completed registration for the organization, you should
complete registration for performing providers associated with your
business. You will eventually need to complete registration for all of
your performing providers.
-
Don't forget to select the
"submit" button once you've completed registration! Once you
select submit, DSHS will be prompted to review your registration and any
changes you may have made to your provider file.
Click here
to access ProviderOne and register!
https://www.waproviderone.org/
(Refer to the
DSHS ProviderOne Provider Registration and Security Administration Manual if needed)
If
you have questions, please:
Select the appropriate topic below:
-
Security questions and login issues
provideronesecurity@dshs.wa.gov
[1-800-562-3022 select
option 2,4,1]
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Registration process, change an NPI or Tax
ID number
providerenrollment@dshs.wa.gov
[1-800-562-3022 select option 2,4,2]
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HIPAA EDI Gateway, setting up SFTP, or
missing/bad 997 file [1-800-562-3022 select option 2,4,3]
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HIPAA testing issues
hipaa-help@dshs.wa.gov
[1-800-562-3022 select option
2,4,4]
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ProviderOne general questions
providerone@dshs.wa.gov [1-800-562-3022 select
option 2,4,wait]
Join
the provider
readiness email distribution
list!
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The
ProviderOne project has established an email distribution
list dedicated to provider readiness activities.
Please pass
this link on to providers or anyone that may be interested
in receiving updates on provider readiness activities for
ProviderOne.
You may join
or leave this list anytime at:
http://listserv.wa.gov/archives/providerone_provider_readiness.html
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