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Questions about ProviderOne?

Quick Links:

◊Projected implementation dates

◊Request for Proposal (RFP)

◊Overview

Providers access ProviderOne at: https://www.waproviderone.org/

Note: To access ProviderOne your organization must provide you access by completing the steps outlined on our Security page.

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Registration Information

To minimize effort for providers and staff, DSHS moved existing provider records from the old Medicaid payment system to ProviderOne. 

Step 2

Learn how to complete registration in ProviderOne

DSHS periodically schedules training webinars for providers. Dates and time will be posted on the Training page when available. During webinars, DSHS explains "how to" while providers view the actions taken and have an opportunity to ask questions.

These resources are available to assist you:  

• E-Learning on ProviderOne Registration (recorded webinar training)

• DSHS ProviderOne Provider Registration and Security Administration Manual (refer to Chapter 6 for registration and Chapter 9 for security)

• Self-paced online Group Provider Registration Tutorial (Depending on your system configuration, you may see pop-up warning messages associated with the Flash Player.  These warnings do not affect the performance of the tutorial,  and can be safely ignored each time.)

• Registration FAQ's from previous Webinars

Step 3

Find out what information you need about your organization when you register

• Click here for a fact sheet that describes the information you will need

Step 4

Download and review the new DSHS Trading Partner Agreement

• Click here for the Trading Partner Agreement (Upper right corner of page under "What's New") 

   

 Complete Registration                    

New!
Ten Common Problems Providers Face in the Registration Process
Please read this tip sheet for some answer to some common problems.

• Word format
• PDF format

Step 5

ProviderOne users obtain log on and password

• Obtain your log on and password information from your security administrator.  The security administrator for your organization completes step 1.

Step 6

Register in ProviderOne

• Click here to access ProviderOne and register! https://www.waproviderone.org/

  (Refer to the DSHS ProviderOne Provider Registration and Security Administration Manual if needed)

  Don't forget to select the "submit" button once you've completed registration!  Once you select submit, DSHS will be prompted to review your registration and any changes you may have made to your provider file. 

Step 8

Mail signed Trading Partner Agreement to DSHS

• Mail to:

  DSHS Provider Enrollment

  PO Box 45562

  Olympia, WA  98504-5562

Once DSHS receives your Trading Partner Agreement and approves your registration, your new ProviderOne ID number will be mailed to you.  This letter will also instruct you to begin HIPAA batch file format testing.

Step 9

Give your ProviderOne number to providers you submit and receive transactions for

• Providers need your ProviderOne number to complete their registration only.

• Continue to use your current ACS submitter number until ProviderOne goes live.

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